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Poor Economics (Hardcover)
Esther Duflo
37,900


The 5 Levels of Leadership (Paperback)
존 맥스웰 지음
15,280

Demand: How to Discover It, Exploit It, and Why Everything Depends on It (Paperback)
에이드리언 J. 슬라이워츠키 지... 7,490

That Used to Be Us (Perfect Paperback)
토머스 L. 프리드먼 지음
16,640

2011 베스트!






Brandwashed (Paperback)
마틴 린드스트롬 지음
18,160


Disciplined Dreaming (Hardcover)
Josh Linkner
37,240

Poke the Box (Hardcover)
Godin, Seth
17,790

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이 분야에 24 개의 상품이 있습니다.
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Dotcom Secrets: The Underground Playbook for Growing Your Company Online with Sales Funnels (Paperback)

Russell Brunson / Hay House

20,930원(30%할인)/마일리지420원

Expert Secrets: The Underground Playbook for Converting Your Online Visitors Into Lifelong Customers (Paperback)

Russell Brunson / Hay House

18,460원(35%할인)/마일리지370원

Inspired: How to Create Tech Products Customers Love (Hardcover, 2)

마티 케이건 / John Wiley & Sons Inc

35,950원(30%할인)/마일리지720원

Getting Naked: A Business Fable about Shedding the Three Fears That Sabotage Client Loyalty (Hardcover)

Lencioni, Patrick / Jossey-Bass Inc Pub

20,270원(50%할인)/마일리지210원
 

Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue (Hardcover)

Dan Steinman / Wiley

38,360원(30%할인)/마일리지770원

Oracle CRM on Demand Reporting (Paperback)

Michael D. Lairson / McGraw-Hill Osborne Media

13,500원(80%할인)/마일리지140원

Do You Matter?: How Great Design Will Make People Love Your Company (Paperback) (Paperback)

Robert Brunner / Ft Pr

13,460원(62%할인)/마일리지140원

Customer Communities: Engage and Retain Customers to Build the Future of Your Business (Hardcover)

Robin Van Lieshout / Wiley

36,140원(35%할인)/마일리지370원
 

The Pricing Model Revolution: How Pricing Will Change the Way We Sell and Buy on and Offline (Hardcover)

Danilo Zatta / John Wiley & Sons Inc

47,880원(30%할인)/마일리지960원

Best Practice Guide for Customer Service Professionals (Paperback, 2 Revised edition)

Stephanie E. Edwards / Customer Service Global

38,920원(40%할인)/마일리지1,950원

Rehumanize Your Business: How Personal Videos Accelerate Sales and Improve Customer Experience (Hardcover)

Ethan Beute / Wiley

29,960원(30%할인)/마일리지600원

The 60 Second Sale: The Ultimate System for Building Lifelong Client Relationships in the Blink of an Eye (Hardcover)

Dave Lorenzo / Wiley

29,960원(30%할인)/마일리지600원
 

Exceptional Customer Service (CD-Audio)

Lawrence Leyton / Global Journey Limited

12,910원(40%할인)/마일리지650원

Your Call Is (Not That) Important to Us: Customer Service and What It Reveals about Our World and Our Lives (Paperback, Updated)

Emily Yellin / Free Pr

8,780원(57%할인)/마일리지90원

Delivering Knock Your Socks Off Service (Knock Your Socks Off Series) (Paperback, 3rd)

Performance Research Associates / Amacom

30,380원(30%할인)/마일리지310원

Retails of the Unexpected (Paperback)

Mark Bradley / Ardra Press

16,840원(35%할인)/마일리지850원
 

Loyalty Programs: Generalizations on Their Adoption, Effectiveness and Design (Paperback)

now publishers Inc

75,460원(30%할인)/마일리지760원

Users, Not Customers: Who Really Determines the Success of Your Business (Hardcover)

Aaron Shapiro / Penguin Group USA

16,150원(50%할인)/마일리지170원

Quality Customer Service (Paperback, 3rd)

Martin, William B. / Crisp Pub Inc

16,710원(30%할인)/마일리지170원

Automotive Service Management: Total Customer Relationship Management (Paperback)

Mitch Schneider / Delmar Pub

31,100원(30%할인)/마일리지320원
 

Improving Tourism and Hospitality Services (Paperback)

Eric Laws / Cab Intl

53,940원(30%할인)/마일리지540원

The Rainmaker's Toolkit: Power Strategies for Finding, Keeping, and Growing Profitable Clients (Hardcover)

Harry Mills / Amacom Books

26,360원(30%할인)/마일리지270원

The Market Driven Organization (Hardcover)

George S. Day / Free Pr

32,830원(30%할인)/마일리지330원

Managing and Motivating Contact Center Employees (Paperback)

Malcolm Carlaw / McGraw-Hill

41,890원(30%할인)/마일리지420원
 
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